My Marketing Matters
Terms
and Conditions
- You are 100% responsible
for the accuracy of your artwork and personal mailing lists. Please
proofread all submitted files carefully.
- Quoted turnaround
times start when we receive a proof approval for all print and mail
jobs. Design quoted turnaround times will start when we have all of
the information and/or files to start the design.
- All orders confirmed
after 2:00 p.m. will be processed the following business day. Total
turnaround time is highly dependant upon customer response time. A holiday
can add 1-2 business days to the production turnaround time.
- All customers
that use our mailing service must specify, on their submitted order
request form, what should be done with any leftovers. If nothing is
requested we will automatically recycle all leftovers.
- All materials
we create in producing your marketing materials are the property of
Marketing Matters. These materials will NOT be sold or given to any
other party. We reserve the right to distribute free samples of your
postcard.
- You certify that
you own the rights to use the logo(s) or any other information or artwork
provided to Marketing Matters for the creation of your marketing materials.
You will not hold Marketing Matters liable for any copyright infringement
for the creation of any marketing materials for you.
- Marketing Matters
must either have a valid credit card or a check before any order can
be started. All customers can keep money in an escrow account held by
Marketing Matters.
- All customers
must fill out an order request form in order to have their job processed.
If you need a form it can be found on our website: legacy.mymarketingmatters.com.
- Marketing Matters
will not be held responsible for delivery of any job that has been dropped
at the United States Postal Service. Postal turnaround times will vary
greatly and it is the sole responsibility of the customer to seek an
explanation or reimbursement from the United States Postal Service for
any job delivery issues.
- My Marketing Matters
will not be held responsible for scuffing, melting and other incidental damage that might occur to your piece as it goes through the postal system. Incidental damage while not common can happen from time to time as the mail is processed by the post office.
- All jobs have to be approved within 7 days of receiving your proof. If it is a design job and you need changes made, the changes should be sent via email within 7 days of receiving your proof.
- Any job not approved or canceled will be subject to a $25 cancellation charge plus any design or handling charges accrued.
- Again, THANK YOU
for your order!
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